Thermomix data leak: one million users affected

A serious Thermomix data leak has shaken the cooking community. A cyber attack on the popular recipe forum rezeptwelt.de resulted in the theft of data from over three million users. Particularly alarming: one million German Thermomix fans are affected. This Vorwerk data breach raises serious questions about data security.

The Thermomix safety risk extends across several countries. In addition to Germany, users from the UK, Spain, France, Italy and Poland are also affected. The security vulnerability existed from January 30 to February 3, 2025 - a short period with far-reaching consequences.

Although no passwords or financial data have been stolen, email addresses, places of residence and dates of birth have fallen into the wrong hands. This information can be misused for spam, phishing or even identity theft. Vorwerk has already reacted and informed affected users by e-mail.

Important findings

• One million German users affected by data leak
• E-mail addresses, places of residence and dates of birth compromised
• Security gap existed from January 30 to February 3, 2025
• Vorwerk has informed affected users
• Password change and increased vigilance recommended

What is the Thermomix data leak?

A serious Vorwerk data protection problem shakes the Thermomix community. The popular recipe platform Rezeptwelt.de was the victim of a massive Thermomix security vulnerability. From January 30 to February 3, 2025, unknown persons were able to access sensitive user data.

An overview of the situation

The Customer data leaked include personal information such as email addresses, telephone numbers and addresses. A total of 3.1 million data records were stolen and offered for sale on the Darknet. The price for this treasure trove of data is 1,500 US dollars.

Who is affected?

The data leak affects users from various countries:

• 1 million German users
• 300,000 to 400,000 users from English-, Spanish-, French-, Italian- and Polish-speaking countries
• 150,000 Portuguese-speaking users
• Users from the Czech Republic and Australia

Causes of the data leak

The exact causes of the Thermomix security vulnerability have not yet been fully clarified. Vorwerk emphasizes that passwords and financial data are not affected. Other platforms such as the webshop or the Cookidoo recipe service were spared. Users can check whether their data has been compromised on the "Have I been pwned" website.

The impact on users

The Vorwerk data breach has far-reaching consequences for Thermomix users. Around 3.1 million people are affected, including around one million in Germany. The data includes email addresses, places of residence and dates of birth.

Personal data and security risks

Although no passwords or financial data have been stolen, there is an increased risk of phishing attacks. Users should be particularly vigilant and not open any suspicious links. The stolen Thermomix customer data was offered for sale on the Darknet for 1500 US dollars.

Possible financial consequences

Although no direct financial data was stolen, criminals could use the stolen information for identity theft. This could lead to financial losses if fraudsters take out loans or make purchases in the victim's name.

Trust in the Thermomix brand

The data leak could shake confidence in the Thermomix brand. Vorwerk emphasizes that other platforms such as the webshop and the Cookidoo recipe service are not affected. Nevertheless, they must act quickly and transparently to restore customer trust.

Immediate measures for affected users

The Thermomix safety risk through the Vorwerk data leak affects one million German users. Quick action is now crucial to protect personal data.

Making password changes

Change your passwords immediately. Start with your Thermomix account and continue the changes with all other online accounts. Use strong, unique passwords for each service.

Data protection check of your own devices

Check your Thermomix appliances for suspicious activity. Update the firmware and deactivate unnecessary functions to minimize the security risk.

Obtain support and guidance

Contact Vorwerk customer service for specific instructions. Use official channels to obtain up-to-date information on the data leak.

Stay alert to suspicious e-mails or phone calls. Do not disclose any sensitive information. If you are unsure, contact Vorwerk directly via the official contact options.

Communication from Vorwerk

After the Vorwerk data protection problem became known, the company reacted quickly. Communication about the Thermomix hacker attack was transparent and informative.

Official statement on the data leak

Vorwerk confirmed that around one million German users are affected by the data leak. The unauthorized access took place between 30 January and 3 February. Important to know: Passwords and payment data remained secure.

Transparency and passing on information

The company informed all affected users directly. The following data may have been tapped:

• Full name
• Address
• Birthday
• Phone number
• E-mail address
• Cooking and Thermomix preferences

Further contact options

Vorwerk provides various contact options for affected customers:

Users should check their data on the "Have I been pwned?" website. Vorwerk recommends changing passwords, especially for simple combinations. Other Vorwerk services such as Thermomix, Cookidoo and the Vorwerk webshop are not affected.

Preventive measures for the future

After the Thermomix security vulnerability it is important to take steps to prevent future data breaches. One million German users were affected, which underlines the urgency of security measures.

Regular security updates

Experts recommend carrying out software updates on a monthly, weekly or even daily basis, depending on the level of risk. This applies in particular to appliances such as the Thermomix that are connected to the internet. Regular antivirus software updates also increase security.

Tips for data security in everyday life

To protect themselves from cyber attacks, users should:

• Use strong, unique passwords
• Be careful with e-mail attachments
• Avoid public Wi-Fi networks
• Activate two-factor authentication

Strengthening safety awareness

The Vorwerk data breach shows how important it is to raise security awareness. Users should critically question what data they disclose and how it can be protected. Regular cyber security training can help to stay informed about current threats.

These measures allow users to better protect their data and minimize the risk of future security breaches.

Legal steps and claims

The Thermomix data leak and the Vorwerk data breach have far-reaching legal consequences. Affected users are entitled to compensation and can take various steps to protect their rights.

Legal basis

In a landmark ruling (case reference: VI ZR 10/24), the Federal Court of Justice found that the loss of control over personal data already constitutes damage within the meaning of the GDPR. This makes it much easier to enforce claims for damages.

Possibilities for compensation

Those affected by the Thermomix data leak can claim compensation in accordance with Art. 82 GDPR. They do not have to provide any additional evidence of any fears or anxieties they may have had. The law firm Dr. Stoll & Sauer has already successfully enforced claims for damages in similar cases.

Early response and documentation

Users should change their access data immediately, especially if they use similar passwords for other services. It is important to document all steps and request information about the extent of the data leak from Vorwerk. This can be helpful if legal action is taken later.

• Right to information (§ 15 GDPR)
• Right to rectification (Section 16 GDPR)
• Right to erasure (Section 17 GDPR)
• Right to lodge a complaint with the supervisory authority

With the Vorwerk data breach sensitive data such as names, addresses and cooking preferences of over 3.1 million users were compromised. Those affected should know their rights and seek legal support if necessary.

Affected users report

The Thermomix data leak has heated up the minds of users. Many are sharing their experiences on social media and online forums. The exchange shows how the Vorwerk data protection problem that moves customers.

Sharing experiences on social media

Affected users report their concerns on Facebook and Twitter. One user writes: "I am shocked that my data has been stolen. Now I fear identity theft." Others share tips on how to protect their accounts.

Support through online forums

Users help each other in Thermomix forums. They share information and give advice. One user explains: "I've changed all my passwords and informed my bank. I would recommend this to anyone affected."

Stories from users

The personal reports make the extent of the data leak tangible. One user says: "I didn't receive an email from Vorwerk. I only found out through friends that my data was affected." Another user reports: "I am disappointed with Vorwerk. My trust in the Thermomix brand has been shaken."

The stories show: The Thermomix data leak affects many people personally. Sharing their stories helps them to deal with the situation and support each other.

Alternative food processors in comparison

After the Vorwerk data leak many users are looking for alternatives to the Thermomix. The Thermomix safety risk has shaken the confidence of some customers. Here is an overview of competing products and their advantages and disadvantages.

Competitive products on the market

In addition to the Thermomix, there are numerous alternatives such as the Bosch Cookit, Kenwood Cooking Chef or KitchenAid Cook Processor. These appliances offer similar functions such as cooking, mixing and steaming.

Advantages and disadvantages of the alternatives

Many alternatives are cheaper than the Thermomix. The Bosch Cookit scores points with its large display and simple operation. The Kenwood Cooking Chef impresses with its versatility. However, these appliances often have fewer recipes and a smaller community than the Thermomix.

Decision-making aids for interested parties

When choosing a food processor, you should consider your individual needs. Test different appliances and compare functions, prices and data protection guidelines. Also bear in mind that the Thermomix TM6 performs convincingly in tests without additional services.

• Check the manufacturer's data protection guidelines
• Compare the range of functions and recipe databases
• Take your cooking habits and budget limits into account

Ultimately, the decision depends on your personal preferences. Weigh up the pros and cons carefully to find the best food processor for you.

FAQs on Thermomix and data protection

The Thermomix data leak has raised many questions. Here you will find answers to the most common uncertainties regarding the Vorwerk data breach. Over one million German users are affected, with a total of 3.3 million data records compromised.

Frequently asked questions and answers

What data is affected? The leak includes names, addresses, dates of birth, telephone numbers and email addresses. Fortunately, passwords and financial data were spared. Access took place between January 30 and February 3, 2025 via the forum Rezeptwelt.de.

Clarify uncertainties

Many users wonder whether they could fall victim to phishing. Unfortunately, this is possible, as criminals could use the data for targeted attacks. It is recommended that you check your own data for Have-I-Been-Pwnd. In the event of damage, those affected can assert claims of up to EUR 2,500.

Contact to data protection officer

Vorwerk has set up an information claim for affected customers. Users can contact the data protection officer directly to find out details about the Thermomix data leak. A prompt examination of possible claims is recommended, as the limitation periods may vary.